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Clinical Expertise, Frontline Experience

I'm a licensed therapist, Pain Reprocessing Therapy provider, and workplace wellness consultant. I spent over 10 years in social services on crisis lines, supporting survivors, and managing mental health programs. I know burnout because I've seen it first hand.

Get in touch
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There’s a better way.

We can't ignore the stress of our modern lives and the American workforce. When we don't meet common issues with care and intention, we inevitably face burnout and pain. Generic self-care training doesn't even scratch the surface of the care and support that so many people in the modern workforce really need.

From my time in high-trauma sectors, I know first-hand the real mental health impacts of not prioritizing rest, care, and joy. I've seen what burnout and vicarious trauma do to individuals and teams. And I've learned there's a better way.

  • “I loved the clarity of the presentation and the tools that came along with it. It is refreshing to hear that others are experiencing some of the same feelings and challenges.”

    —NeighborCare Health, Patient Service Supervisor

  • "Lexi has a very calm demeanor, is inviting, and non-intrusive. She created a safe space for learning and sharing. I highly recommend this workshop to others."

    —Project Manager, WA DNR Conservation Acquisitions

  • "Lexi's facilitation style was very warm, personable, and open, which made it easier for me to emotionally digest the content."

    —Educator Advocate, Northwest Education Access

  • "I appreciated Lexi's ability to recognize that oftentimes the secondary trauma we experience in work can be a direct result of the systems in which we live and work. It was so refreshing and such a necessary thing to hear."

    —Program Manager, Northwest Education Access

  • "This helped me realize so many things about my organization and myself that have been going on that I was not able to identify until this training."

    —Recovery Navigator, Community for the Advancement of Family Education

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How I got here

My story

I'm Lexi Alberts, a Licensed Clinical Social Worker, facilitator, consultant, and chronic pain therapist in Olympia, WA. I partner with agencies, businesses, community centers, and nonprofits to address the mental health impacts of demanding work.

Before my work as a wellness facilitator and chronic pain therapist, I spent over 10 years working in social services. My focus was on supporting the survival needs and mental health of unhoused survivors of violence, particularly those belonging to BIPOC and LGBTQIA2S+ communities. From these experiences, I developed a unique understanding of the realities facing teams in high-demand workplaces and in frontline social services.

Over the past 10+ years, I've served as a crisis phone line operator, a domestic and sexual violence advocate, a Mental Health Program Manager for homeless services, a multicultural therapist, and helped facilitate meeting the basic needs for people experiencing homelessness. Today, I serve as a Subject Matter Expert for the National Health Care for the Homeless Council, training service providers nationwide. I'm also a Member Leader for the National Queer and Trans Therapist of Color Network.

When I'm not working, you'll find me on a hike, crafting, reading a mystery novel, or exploring the Pacific Northwest with my spouse.

Areas of expertise

  • When external demands overwhelm our capacity to cope, rest, and replenish, burnout takes hold. It can show up as exhaustion, cynicism, or feeling ineffective at home and at work. Closely related is compassion fatigue, which is common in people constantly prioritizing others' care needs over their own. Both can have lasting impacts on our personal and professional lives if left unaddressed.

  • Vicarious trauma is the cumulative mental health impact of witnessing others' suffering or supporting people who have experienced trauma. It's common in high-trauma sectors and can affect our bodies, minds, and relationships in ways we don't always recognize

  • After difficult or tragic events, people naturally want to connect and share with others. But traditional debriefing can unintentionally spread trauma or overwhelm. Low-Impact Debriefing offers a framework for processing together while reducing harm.

  • As customers face increasing challenges and employees experience more burnout, service interactions are becoming more emotionally charged. Trauma-informed customer service means understanding how stress and trauma affect behavior, and learning to navigate and deescalate those moments while protecting your own wellbeing.

  • Providers grieving clients lost to overdose face a unique type of bereavement. Social stigma, the legacy of the War on Drugs, and complex provider-client dynamics make this grief differently isolating. I bring both professional expertise and personal lived experience to this work.

  • Sometimes chronic pain that we attribute to physical causes can actually be created by our brain and nervous system being on high alert. Pain Reprocessing Therapy is an evidence-based approach rooted in neuroscience that helps people find relief when nothing else has worked.

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My VALUES

What I believe

You're the one with the wisdom.
I'm not here to lecture. I'm here to draw out what you already know.

You deserve to receive care too.
You show up for everyone else. Here, someone shows up for you.

Learning doesn't happen in a vacuum.
The power of shared experience drives everything I do.

Self-care and collective care.
We can't just treat individuals. We have to treat the whole system.

Education is empowerment.
When you understand what's happening, you can start to change it.

Your belonging matters here.
Your unique experiences shape this work. You belong here.

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Not sure what you need?

No problem. Reach out and we’ll figure out out together.

Reach out